The shortcut isn't working properly. How do I fix it?

If the shortcut has been modified or has been damaged in some way, you can get a new copy from Wallaroo's settings. Tap the gear icon, then "Install Shortcut".

Follow the instructions and "Replace Shortcut" if you're prompted.

In some cases, you may need to "reset" Shortcuts. To do this, remove the "Wallpaper from Wallaroo" shortcut from the Shortcuts app. Then restart your device and follow the instructions above to re-install using Wallaroo's settings.

The next step to try is to reboot your device, this often solves the problem but if it doesn't read on.

If you continue to have trouble, or if the shortcut refuses to set the Home and or Lock Screen, the most likely reason is that your device is currently set to use one of the "special" kinds of wallpapers that Apple ships with iOS including People, Photo Shuffle, Live Photos, Weather, Astronomy or even the solid color wallpapers. If your device is currently set to any of these wallpaper types, Wallaroo's shortcut cannot override it and set the wallpaper correctly.

Begin by setting your device to use a standard Photos wallpaper using these steps:

  1. Lock your iPhone/iPad and tap it to wake.

  2. Force press the screen to enter the wallpaper picker interface

  3. Scroll right to a new, EMPTY wallpaper slot and press the + button.

  4. Tap "Photos" from the list of choices at the top of the screen and select any image in your camera roll. Tap "Add" then Set as Wallpaper Pair and confirm the new wallpaper as your choice.

Once your device is set to use any standard photo like the one you just created, Wallaroo's shortcut will be able to then set the Home, Lock or both wallpapers simultaneously.