tag:support.iconfactory.com,2010-08-18:/discussions/questions/10753-xscope-problemThe Iconfactory: Discussion 2015-10-14T04:23:16Ztag:support.iconfactory.com,2010-08-18:Comment/141963532012-03-09T04:34:27Z2012-03-09T04:34:28ZxScope Problem<div><p>I'll second this. I paid for it, and it's amazing, but when the
bullet holes appear, the only way to remove them is to quit and
reopen xScope. It's very frustrating.</p>
<p>Can anybody offer any suggestions?</p></div>Ben Jaffetag:support.iconfactory.com,2010-08-18:Comment/141963532012-03-09T17:18:00Z2012-03-09T17:18:00ZxScope Problem<div><p>You can do what I did. Find and 'empty' the following files:</p>
<p>/Applications/xScope.app/Contents/Resources/gun1.aif
/Applications/xScope.app/Contents/Resources/gun2.aif
/Applications/xScope.app/Contents/Resources/gun3.aif
/Applications/xScope.app/Contents/Resources/siren.aif
/Applications/xScope.app/Contents/Resources/hole_large.png
/Applications/xScope.app/Contents/Resources/hole_medium.png
/Applications/xScope.app/Contents/Resources/hole_small.png</p>
<p>The files need to be there for the app to work but you can open
the png files in Photoshop, select all, delete and save. Then open
the aif files in a sound app (I used SoundStudio) select all,
delete and save.</p>
<p>The app will still try to trigger the sounds/images but because
they are empty you won't know they are there.</p>
<p>It was silly to include this in the first place and just stupid
of them for not providing users a way to disable it.</p></div>Tom Genonitag:support.iconfactory.com,2010-08-18:Comment/141963532012-03-09T18:44:17Z2012-03-09T18:44:18ZxScope Problem<div><p>Tom, that's brilliant, don't know why I didn't think of
that!</p>
<p>(For anyone who doesn't know how to get inside the xScope.app
directory, right-click on the app and click "Show Package
Contents.")</p></div>Ben Jaffetag:support.iconfactory.com,2010-08-18:Comment/141963532012-03-12T15:25:26Z2015-10-14T04:23:15ZxScope Problem<div><p>I also found this frustrating - I thought this is just in the
demo version but... hey, there they are. Guys, it's funny, but less
than funny when you're trying to get some work done.</p>
<p>The other issue is pink overlays. I think it's the "screens"
feature but I have checked and re-checked to make sure all
shortcuts that could trigger "screens" are off, yet it still
happens.</p>
<p>Steps:<br>
- I am using Loupe tool - I hit ctrl-opt-cmd and <em>want</em> to
do ctrl-opt-cmd-C to capture a color. However, as I hit
ctrl-opt-cmd, a pink overlay appears on many of my iPhone UI
elements. It seems to be some sort of detection. If I hit C, I
capture the pink - less than helpful. The pink overlay comes and
goes when I hit/release the modifier keys.</p>
<p>Regression: This doesn't always happen, but it happens often
enough to be annoying. I am confused as to why or what this is, as
I am not using Screens, and have no intent to use it.</p></div>nhegertag:support.iconfactory.com,2010-08-18:Comment/141963532012-03-15T18:35:29Z2012-03-15T18:35:29ZxScope Problem<div><p>Nik and Ben,</p>
<p>We have the next version of xScope (now with <em>optional</em>
bullet holes!) submitted to the App Store and it is 'in review'.
This version will address a few issues, including an easy way to
disable the bullet holes. As soon as it's released we'll post the
instructions on disabling so you can turn it off and it's a lot
less complicated than the steps above.</p>
<p>Please let me know if you have any trouble with the new version
once it's released.</p>
<p>Thanks,<br>
-Kelly Iconfactory Support</p></div>Kellytag:support.iconfactory.com,2010-08-18:Comment/141963532012-03-22T05:00:56Z2015-10-14T04:23:16ZxScope Problem<div><p>Any update on the pink overlay? Please tell me what feature that
is, and how I can turn it off.</p>
<p>In other news, after using Loupe and rulers for a while I have
to say they make my life a lot easier. Great stuff. Now if the
rulers shortcut to reset the origin worked, it would be perfect...
;)</p>
<pre>
<code>N.</code>
</pre></div>nhegertag:support.iconfactory.com,2010-08-18:Comment/141963532012-03-26T18:01:53Z2012-03-26T18:01:53ZxScope Problem<div><p>We have updated instructions for how to remove the bullet holes
in this KB article:<br>
<a href=
"http://support.iconfactory.com/kb/xscope/disabling-the-gun-in-crosshairs">
http://support.iconfactory.com/kb/xscope/disabling-the-gun-in-cross...</a></p>
<p>Let me know if you still have trouble after following the
instructions.</p>
<p>-Kelly Iconfactory Support</p></div>Kellytag:support.iconfactory.com,2010-08-18:Comment/141963532012-03-26T18:12:25Z2012-03-26T18:12:27ZxScope Problem<div><p>Fantastic! It's nice to see a software company respond to
feedback. Thank you for an awesome product!</p></div>Ben Jaffetag:support.iconfactory.com,2010-08-18:Comment/141963532012-03-26T18:14:52Z2012-03-26T18:14:52ZxScope Problem<div><p>Thanks Ben! Enjoy xScope now with less bullet holes (or not, if
you prefer). :)</p>
<p>Thanks,<br>
-Kelly Iconfactory Support</p></div>Kelly