Iconfactory Contact/Feedback for: Software

Greg's Avatar

Greg

15 Jul, 2011 06:25 PM

I paid for the full version of twitterific months and months ago. I deleted the app because there was a period where the tweets wouldn't go thru and it wouldn't update.

I redownloaded it and click restore purchase, but nothing happens. Do you know how I can fix this?

  1. 1 Posted by iconfactorysupp... on 15 Jul, 2011 08:04 PM

    iconfactorysupport's Avatar

    Hi Greg,

    Do you know which version you originally had, or when you originally purchased it? In June of 2010 we discontinued version 2 for the iPhone when we released version 3, which was a new universal version that runs on both iPhone and iPad. Version 3 (and 4) is a completely separate app, and so the restore purchase functionality will not work.

    If you originally had version 3, then it should work ok - let us know if that's the case and it's still not working.

    Thanks,
    Iconfactory Support

  2. Gedeon closed this discussion on 15 Jul, 2011 08:13 PM.

  3. Greg Carpenter re-opened this discussion on 15 Jul, 2011 11:26 PM

  4. 2 Posted by Greg Carpenter on 15 Jul, 2011 11:26 PM

    Greg Carpenter's Avatar

    It was before June 2010

    Sent from my iPhone

  5. Support Staff 3 Posted by Gedeon on 17 Jul, 2011 06:19 PM

    Gedeon's Avatar

    In that case the new version is a paid upgrade and you'll have to purchase it again to remove ads and gain the multiple account functionality. There are some great reasons to upgrade, but we understand if this isn't something you're willing to do.

    Hope this helps. Take care.

  6. Gedeon closed this discussion on 17 Jul, 2011 06:19 PM.

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